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FAQ's
What is the rental fee for The Hearth and what does it include?
What is the building capacity?
-The Hearth comfortably fits up to 250 guests
-You can find our pricing and what it includes here
How do I reserve my date?
-We require a $1000 deposit upon booking and signed contract. The remainder is due 30 days before your event day.
How big is your venue?
-You can see all our venue details by clicking here
What is your alcohol policy?
What is your cancellation policy?
-Deposits are not refundable. If we are able to rebook your date, we can refund any amount that was paid in addition to the deposit.
-We allow alcohol to be served by a licensed and insured bartender. You must also have any necessary permits/licensing from the city/state. We charge a $350 fee for any event that will be bringing in alcohol. Please note that the $350 fee does NOT include bartending services or alcohol, it is simply an extra cleaning/staffing fee for our venue. Please contact us for questions.
Can we bring our own caterer?
-Yes, you may bring in any caterer you like. Or if you would like to bring your own food it must be already prepared. Our kitchen is a serving kitchen only, it cannot be used for making/cooking food. It may be used for keeping food warm or cool, storing and plating food, etc.
Can items be left at the venue overnight?
-We unfortuantely aren't able to have you store things over night at the venue. If you need to come earlier than our regular time allowed, you can purchase additional time at $100 per hour.
What clean up am I required to do?
-We will clean our facility’s floors, tables, chairs, and service areas. You will be responsible for removal of all decor, food, flowers, and personal items (basically everything you or your vendors brought into the venue). You will also be responsible for making sure all trash makes it from the floors, tables, kitchen, or other areas into trash cans or trash bags so our staff can empty it at the end of the event.
Can we hang things on the walls?
-We do not allow any type of hanging that will damage the walls. You may hang things from the beams or the hooks that will already be installed. If you need to hang anything besides that, you may use any type of hanging option that will not damage or leave residue on the walls such as command strips/hooks.
Are real candles allowed?
-Yes, real candles are allowed as long as the flame is completely contained in a votive/chimney/candle holder. Tapered candles and any type of hanging candles will not be allowed for safety reasons.
Do you have wifi?
-We do have basic wifi that is included in your rental.
When does loud music need to end?
-All loud noises/music must end by 10pm due to Salt Lake City's noise ordinance. The event itself must end by 11 pm.
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